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SCHANA replication fails with "Snapshot copy not found on the SnapVault destination"

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Applies to

  • SnapCenter Plug-in for SAP HANA (SCHANA) 5.0
  • ONTAP 9.14.1P8
  • REST API

Issue

SnapCenter back ups of SAP HANA resources are successful, however replication (SnapMirror / SnapVault) to secondary storage is failing with the following error:
 
SMCore_<JobID>.log:
 
ERROR SMCore_<JobID> PID=[xxxx] TID=[xxxx] ErrorCode (-1), ErrorMessage (Snapshot copy '<Snapshot_Name>' not found on the SnapVault destination <Destination_SVM> : <Destination_Volume>)
DEBUG SMCore_<JobID> PID=[xxxx] TID=[xxxx] Exit CheckSnapshotOnSecondary
INFO  SMCore_<JobID> PID=[xxxx] TID=[xxxx] Snapshot replication summary :
ERROR SMCore_<JobID> PID=[xxxx] TID=[xxxx] ErrorCode (-1), ErrorMessage (SnapVault update failed for the relationship [<Source_SVM> : <Source_Volume> ==> <Destination_SVM> : <Destination_Volume>] with error: Snapshot copy '<Snapshot_Name>' not found on the SnapVault destination <Destination_SVM> : <Destination_Volume>)
 
 
Before this error in the SMCore_<JobID> log file, it can be seen that SnapCenter tries once per  minute for 120 minutes to find the snapshot, but is unsuccessful:
 
<Date>T06:09:28.8285826 DEBUG SMCore_<JobID> PID=[xxxx] TID=[xxxx] Checking for snapshot '<Snapshot_Name>' on the volume(s) <Destination_Volume> of the storage system '<Destination_SVM>'.
<Date>T06:10:28.9260810 DEBUG SMCore_<JobID> PID=[xxxx] TID=[xxxx] Retry to check the snapshot on secondary destinations.
<Date>T06:10:28.9260810 DEBUG SMCore_<JobID> PID=[xxxx] TID=[xxxx] Checking for snapshot '<Snapshot_Name>' on the volume(s) <Destination_Volume> of the storage system '<Destination_SVM>'.
<Date>T06:11:29.0142117 DEBUG SMCore_<JobID> PID=[xxxx] TID=[xxxx] Retry to check the snapshot on secondary destinations.
<Date>T06:11:29.0142117 DEBUG SMCore_<JobID> PID=[xxxx] TID=[xxxx] Checking for snapshot '<Snapshot_Name>' on the volume(s) <Destination_Volume> of the storage system '<Destination_SVM>'.
<Date>T06:11:29.0767179 ERROR SMCore_<JobID> PID=[xxxx] TID=[xxxx] ErrorCode (-1), ErrorMessage (Snapshot copy '<Snapshot_Name>' not found on the SnapVault destination <Destination_SVM> : <Destination_Volume>)

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