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SCHANA backup fails with the error "Verification of HDBSQL OS User : [username] failed with error : []"

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snapcenter
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Applies to

SnapCenter Plug-in for HANA (SCHANA)

Issue

SnapCenter Plug-in for HANA backup fails with the following error message.

Log:

DEBUG  [pool-10-thread-1] 87 com.netapp.plugincreator.agent.plugin.hana.HanaLogger -ENTER: verifyClient 
DEBUG  [pool-10-thread-1] 87 com.netapp.plugincreator.agent.plugin.hana.HanaLogger -Path to HANA_HDBSQL_CMD : hdbsql 
DEBUG  [pool-10-thread-1] 87 com.netapp.plugincreator.agent.plugin.hana.HanaLogger -Verifying HDBSQL OS User : [username] 
DEBUG  [pool-10-thread-1] 87 com.netapp.plugincreator.agent.plugin.hana.HanaLogger -Command to be executed: [/bin/sh, -c, sudo /opt/NetApp/snapcenter/scc/bin/sccCommandExecutor username' '] 
DEBUG  [Thread-45] 87 com.netapp.plugincreator.agent.plugin.hana.HanaLogger - 
DEBUG  [Thread-45] 87 com.netapp.plugincreator.agent.plugin.hana.HanaLogger -Process not called from SCC or Watchdog, exiting 
DEBUG  [pool-10-thread-1] 87 com.netapp.plugincreator.agent.plugin.hana.HanaLogger -Command execution completed with exitCode:1 
ERROR  [pool-10-thread-1] 78 com.netapp.plugincreator.agent.plugin.hana.HanaLogger -Verification of HDBSQL OS User : [username] failed with error : [] 
DEBUG  [pool-10-thread-1] 87 com.netapp.plugincreator.agent.plugin.hana.HanaLogger -EXIT: verifyClient 
DEBUG  [pool-10-thread-1] 87 com.netapp.plugincreator.agent.plugin.hana.HanaLogger -Validation failed :

 

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