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Restore error where SC 5.0 and SCSQL 5.0 is unable to find the source snapshot

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Applies to

  • SnapCenter Server (SC) 5.0 or later
  • SnapCenter Plug-in for Microsoft SQL Server (SCSQL) 5.0 or later
  • ONTAP 9.14.1Px
  • SnapVault (SV)
  • RestAPI

Issue

  • SnapCenter unable to find snapshot on storage.
  • The error indicates that no SnapMirror relationships were discovered and suggests verifying name resolution is correct and that the secondary storage systems having been added to SnapCenter

SnapManagerWeb_XXXXXXXX.log2024-07-01T15:46:47.0879778-08:00 DEBUG SCW_14914 PID=[10652] TID=[55] Command: Invoke-NcSystemAPI. Storage System: XXX.XXX.XXX.XXX. Version: NetApp Release 9.14.1P5: Sat May 18 19:42:16 UTC 2024. Connection Mode: REST
2024-07-01T15:46:47.1192308-08:00 DEBUG SCW_14914 PID=[10652] TID=[55] ex.Message : The running command stopped because the preference variable "ErrorActionPreference" or common parameter is set to Stop: No such volume
2024-07-01T15:46:47.1192308-08:00 DEBUG SCW_14914 PID=[10652] TID=[55] No retry condition match found or max retry reached. Throwing error The running command stopped because the preference variable "ErrorActionPreference" or common parameter is set to Stop: No such volume
2024-07-01T15:46:47.1192308-08:00 DEBUG SCW_14914 PID=[10652] TID=[55] --PSHelper::RunCommand
2024-07-01T15:46:47.1192308-08:00 ERROR SCW_14914 PID=[10652] TID=[55] Message    : Failed to provision the LUN.

  • SnapCenter Primary/SnapVault fails to start with the error seen in the Job Details:

Activity 'Replicating to Secondary' failed with error: Unable to find Snapshot version UUID with error: Error: Snapshot enumeration failed. The operation has timed out. SetSnapshotLabel failed : 102, Failed to attach the label to the specified Snapshot copy.(snapshot_name) Record doesn't exist

 

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