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Mounting a VMDK into a VM from NVMe Datastore fails in SnapCenter 6.1P1

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Applies to

  • SnapCenter Server (SC) 6.1P1 and above
  • SnapCenter Plug-in for Windows (SCW) 6.1P1 and above
  • Cloning from NVMe to SCSI

Issue

  • When attempting to clone data from a VMDK while using VMware Datastores using NVMe to ONTAP storage, the VMDK is properly assigned to the VM, but SCW doesn't discover it for mounting:
ErrorCode (-1), ErrorMessage (Failed to mountdisk E320_2510_2204_4418_000C_2964_2D8C_8EED. to mountpoint[C:\scmnpt\mpdisk0000\].Failed to add access path to the partition. Details:Failed to get disk information [E320_2510_2204_4418_000C_2964_2D8C_8EED.].Please check if there is SAN connectivity between the host/hypervisor and storage controller.
 
  • Issue seen when running any job involving clone creation like verification or restore
NOTE: The disk does show up in Disk Management.

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