Skip to main content
NetApp Knowledge Base

HTTP Error 500.30-ASP.NET After Upgrading from SnapCenter 5.0 to 6.2

  1. Last updated
  2. Save as PDF
Views:
62
Visibility:
Public
Votes:
0
Category:
snapmanager
Specialty:
snapx
Last Updated:

Applies to

  • SnapCenter 5.0
  • SnapCenter 6.2

Issue

  • After upgrading SnapCenter from 5.0 directly to 6.2 the SnapCenter GUI is inaccessible showing the following text:

HTTP Error 500.30 - ASP.NET Core app failed to start

Common solutions to this issue:

  • The app failed to start
  • The app started but then stopped
  • The app started but threw an exception during startup

Troubleshooting steps:

  • Check the system event log for error messages
  • Enable logging the application process' stout messages
  • Attach a debugger to the application process and inspect

For more guidance on diagnosting and handling these errors, visit Troubleshoot ASP.NET Core on Azure App Service and IIS

  • Attempting to connect via the SnapCenter PS using Open-SmConnection gives a similar error

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.