Exchange backups fail with "VSS_E_PROVIDER_VETO" error after upgrading to SnapCenter 5.0

Last updated
Save as PDF
Share
1. Share
2. Tweet
3. Share

Views:: 102

Visibility:: Public

Votes:: 0

Category:: snapcenter

Specialty:: snapx

Last Updated:

Applies to

SnapCenter Server (SC) 5.0
SnapCenter Plug-in for Microsoft Exchange Server (SCE) 5.0

Issue

After upgrading SnapCenter and SCE plug-ins to 5.0, SCE backups start failing with the following errors:

SCE_<JobID_Date_Time>.log

Verbose SCE PID=[<PID>] TID=[<TID>] ++VSSRequestor::LoopWait

Verbose SCE PID=[<PID>] TID=[<TID>] status != aysnc_pending

Error SCE PID=[<PID>] TID=[<TID>] Operation failed [Error code: -2147212538]

Verbose SCE PID=[<PID>] TID=[<TID>] --VSSRequestor::LoopWait

Error SCE PID=[<PID>] TID=[<TID>] Failed to create VSS snapshot [Error Code: -2147212538] [VSS_E_PROVIDER_VETO]

Verbose SCE PID=[<PID>] TID=[<TID>] --VSSRequestor::CreateVssSnapshot

Error SCE PID=[<PID>] TID=[<TID>] Failed to create VSS snapshot [Error Code: -2147212538] [VSS_E_PROVIDER_VETO] [Error Code: -2147212538] [VSS_E_PROVIDER_VETO]

Verbose SCE PID=[<PID>] TID=[<TID>] --VSSRequestor::Backup

Verbose SCE PID=[<PID>] TID=[<TID>] sceBackupInfoList.Count = 0

Verbose SCE PID=[<PID>] TID=[<TID>] Releasing backup lock

Error SCE PID=[<PID>] TID=[<TID>] Failed to create VSS snapshot [Error Code: -2147212538] [VSS_E_PROVIDER_VETO] [Error Code: -2147212538] [VSS_E_PROVIDER_VETO] Possible solution: Please check if there is adequete space available on the LUNs.

SMCore_<JobID_Date_Time>.log

ERROR SMCore_<Job_ID> PID=[<PID>] TID=[<TID>] ErrorCode (-1), ErrorMessage (Failed to create VSS snapshot [Error Code: -2147212538] [VSS_E_PROVIDER_VETO] [Error Code: -2147212538] [VSS_E_PROVIDER_VETO] Possible solution: Please check if there is adequete space available on the LUNs.)

ERROR SMCore_<JobID> PID=[<PID>] TID=[<TID>] Activity - Creating Backup, Failed with error : Failed to create VSS snapshot [Error Code: -2147212538] [VSS_E_PROVIDER_VETO] [Error Code: -2147212538] [VSS_E_PROVIDER_VETO] Possible solution: Please check if there is adequete space available on the LUNs.

ERROR SMCore_<JobID> PID=[<PID>] TID=[<TID>] ErrorCode (109), ErrorMessage (The following activities failed:Creating Backup,Renaming VSS Snapshot,Creating Snapshot copy for log backup,Registering Backup and Applying Retention,Up To The Minute Retention. Please check the activities for detailed error message.)