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Exchange backups fail with "No healthy database found for backup" error

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Applies to

  • SnapCenter Plug-in for Microsoft Exchange Server (SCE)
  • VMware VMDKs

Issue

Exchange backups (standalone or DAG) fail with the following errors:
 
SnapCenter UI:
 
getClusterResourcesOwnerRequest failed for host <Host_Name>.  Reason - No exchange database found for the current policy
Error: No healthy database found for backup
 
 
SnapManagerWeb_<JobID>.log:
 
DEBUG SnapManagerWeb_<JobID> PID=[<PID>] TID=[<TID>] getClusterResourcesOwnerRequest failed for host <Host_Name>. Reason - No exchange database found for the current policy
ERROR SnapManagerWeb_<JobID> PID=[<PID>] TID=[<TID>] GetSceHostResourcesMapping - catch an exception: getClusterResourcesOwnerRequest failed for host <Host_Name>. Reason - No exchange database found for the current policy

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