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Exchange backup fails due to lack of space on the storage volumes

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Applies to

SnapCenter Plug-in for Microsoft Exchange Server (SCE)

Issue

  • SCE backup fails with the error seen in the <installation_path>\Program Files\NetApp\SnapCenter\SMCore\log\SMCore_<id>.log when SCE is trying to rename the VSS snapshot:

Activity 'Renaming VSS Snapshot' failed with error: Rename snapshot '{bdf2517d-67de-430b-8f72-5552835bf94b}' failed: entry doesn't exist .Failed in volume '<vol_name>', entry doesn't exist Failed in volume '<vol_name>', entry doesn't exist Failed in volume '<vol_name>', entry doesn't exist Failed in volume '<vol_name>', entry doesn't exist Failed in volume '<vol_name>', entry doesn't exist Failed in volume '<vol_name>', entry doesn't exist

  • Storage confirms the error:

RenameSnapshot Request:  -Volume <vol_names>, -Snapshot {VSS_snapshot} -NewName <snapshot_name> -StorageSystem <SVM_name>
DEBUG SMCore_1881780 PID=[34132] TID=[137] Command: Rename-NcSnapshot. Storage System: <SVM_IP>. Version: NetApp Release 9.15.1P6: Wed Dec 04 01:42:39 UTC 2024. Connection Mode: ZAPI. Username: vsadmin.

 

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