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Established SnapVault or SnapMirror relationship can't be detected by clicking "Load locators"

Last Updated:

Applies to

  • SnapCenter Server
  • SnapCenter Plugin for vSphere (SCV)
  • NetApp Data Broker (NDB)


  • During the new Resource Group creation, established SnapVault or SnapMirror relationship can't be detected by clicking "Load locators".
  • SnapManagerWeb.log reports the following error.

ERROR SnapManagerWeb PID=[XXXX] TID=[XX] ErrorCode (-1), ErrorMessage (Failed to retrieve the unit serial number for the device '/dev/sdb', Reason: 'SCSI inquiry failed. Check if the disk.EnableUUID parameter is set to TRUE in the VM configuration file.'.)


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