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Discovery of Oracle database on AIX host fails with "database is not available" error

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snapcenter
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Applies to

  • NetApp SnapCenter Plug-in for Oracle (SCO) version 5.x
  • IBM AIX 7.3
  • Oracle Database 11.x

Issue

Discovery of Oracle database on AIX host fails with "database is not available" error. The discovery job gets stuck in "running" state, and after SPL restart, fails with "JAVA_HOME is not set" error caused by permission denied on spl.properties file.

/opt/NetApp/snapcenter/spl/plugins/sco/.././../plugins/sco/bin/launch-java: line 17: /var/opt/snapcenter/spl/etc/spl.properties: Permission denied
ERROR: JAVA_HOME is not set, configure JAVA_HOME for the user.

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