Skip to main content
NetApp Knowledge Base

Datastore backup mount fails after upgrading SCV to 6.0 or 6.0P1

  1. Last updated
  2. Save as PDF
Views:
259
Visibility:
Public
Votes:
0
Category:
snapcenter
Specialty:
snapx
Last Updated:

Applies to

SnapCenter Plug-in for VMWare vSphere (SCV) 6.0 and 6.0P1

Issue

After upgrading SCV to 6.0 or 6.0P1, mounting of datastore backups fails with the following errors:
 
vmcontrol_<JobID>.log
 
ERROR databroker --- [      Thread-33] c.n.a.s.c.SnapManagerStorageServiceImpl  : [JobId:<JobID>] Mount Backup failed: Failed to create the volume clone.
Object reference not set to an instance of an object.
ERROR databroker --- [      Thread-33] c.n.a.m.VmfsMountStrategy                : [JobId:<JobID>] Failed to create LUN clone <Clone_Name> on volume <Volume_Name> Failed to create the volume clone.
Object reference not set to an instance of an object.
 
ERROR databroker --- [      Thread-33] c.n.a.s.c.SnapManagerStorageServiceImpl  : [JobId:<JobID>] No input ESX initiator Ids
ERROR databroker --- [      Thread-33] c.n.a.m.VmfsMountStrategy                : [JobId:<JobID>] No input ESX initiator Ids
DEBUG databroker --- [      Thread-33] c.n.a.m.VmfsMountStrategy                : second time try also fail, put the datastore name to failedDatastoreMounts.....
DEBUG databroker --- [      Thread-33] c.n.a.m.VmfsMountStrategy                : Cloned LUN failed!
ERROR databroker --- [      Thread-33] c.n.a.m.VmfsMountStrategy                : [JobId:<JobID>] Failed to create LUN clone : No input ESX initiator Ids
DEBUG databroker --- [      Thread-33] c.n.a.m.MountManager                     : [JobId:<JobID>] Mounted 0 vmfs datastores  on host <ESX_Hostname>
DEBUG databroker --- [      Thread-33] c.n.a.m.MountManager                     : location to mount :: []
DEBUG databroker --- [      Thread-33] c.n.a.m.MountManager                     : [JobId:<JobID>] Failed to mount 1 datastores on host <ESX_Hostname>
DEBUG databroker --- [      Thread-33] c.n.a.m.MountManager                     : [JobId:<JobID>] Failed to mount datastore <Datastore_Name>:Failed to create LUN clone : No input ESX initiator Ids

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.