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Connection to the SnapCenter MYSQL NSM database times out after 5 minutes

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Applies to

  • SnapCenter Server (SC)
  • SnapCenter MYSQL NSM database repository

Issue

  • Connection to the SnapCenter repository database times out after 5 minutes with the error in the <installation_path>\NetApp\SnapCenter\App_Data\log\SnapManagerWeb_<id>.log:

Lost connection to MySQL server during query

  • Can affect the default cleanup secondary job which runs at 0400 on Sunday with the error in the Cleanup secondary backup Job Details:

Unable to find backups. Reason: Lost connection to MySQL server during query

 

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