Cannot establish a connection SnapCenter Plug-in for VMware - UNAUTHORIZED 401 Invalid Credentials
Applies to
- SnapCenter (SC)
- SnapCenter Plug-in for VMware vSphere (SCV)
Issue
- Cannot establish a connection to SCV
- Credentials used to connect via GUI work, but error message below is observed
2024-11-06T15:58:17.373653+01:00vmwmgt-spcts-p01 login[3276660]: pam_unix(login:auth): check pass; user unknown
2024-11-06T15:58:17.373977+01:00vmwmgt-spcts-p01 login[3276660]: pam_unix(login:auth): authentication failure; logname=LOGIN uid=0euid=0 tty=/dev/tty1 ruser= rhost=
2024-11-06T15:58:21.246411+01:00vmwmgt-spcts-p01 login[3276660]: FAILED LOGIN (1)on '/dev/tty1' FOR 'UNKNOWN', Authentication failure
AUTH.log
... $ curl -k -X POST https://<IP address>:8144/api/4.1/auth/login -H 'Content-Type: application/json' -d '{"username":"SVC-pluginvmware","password":"xxxxxxxxxxxxxxx"}'{"statusMessage":"UNAUTHORIZED","statusCode":401,"responseMessage":["Invalid Credentials. Please try again."]}
2024-11-06T15:59:19.126036+01:00vmwmgt-spcts-p01 sudo: maint : TTY=tty1 ; PWD=/home/maint ;USER=root ; COMMAND=/home/maint/scripts/get-token.pl '{"statusMessage":"UNAUTHORIZED","statusCode":401,"responseMessage":["InvalidCredentials. Please try again."]}'
- This is what it should look like:
2024-11-12T11:12:26.486823+01:00vmwmgt-spct-s01 sudo: maint : TTY=tty1 ; PWD=/home/maint ;USER=root ; COMMAND=/home/maint/scripts/get-token.pl'{"statusMessage":"OK","statusCode":200,"responseMessage":["Successfully logged into vCenter Server."],"response":{"token":"<token id number>","username":"administrator@vsphere.local","ip":"<ip address>"}}'