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Cannot create a new iSCSI LUN from SnapCenter on a Windows 2019 host

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snapcenter
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Applies to

  • SnapCenter Plug-in for Windows 4.1 (SCW) and higher
  • Microsoft Windows 2019

Issue

  • Disk creation on a Windows 2019 SCW Plug-in host, from the SnapCenter server is not possible due to missing iSCSI initiator in the Map LUN tab:

clipboard_e48cd79a85818c9fbee0d8ced4933583b.png

  • the SCSI Sessions for the host are not visible in the Hosts-> iSCSI sessions even though they are established on the host
  • SCWDebug.log from the SCW Plug-in on the Windows 2019 host we see the error:

Verbose SDW PID=[####] TID=[####] query: SELECT * FROM MSiSCSIInitiator_SessionClass
Verbose SDW PID=[####] TID=[####] scope: \\<HOSTNAME>\root\wmi
Verbose SDW PID=[####] TID=[####] GetIscsiInitiatorSessions: manageObjectSearcher exception 'Provider load failure '

 

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