Skip to main content
NetApp Knowledge Base

After an upgrade to the SnapCenter 4.3.2 HANA Plug-in, the discovery fails with a double tenant error

Views:
485
Visibility:
Public
Votes:
3
Category:
snapcenter
Specialty:
snapx
Last Updated:

Applies to

  • SnapCenter Plug-in for SAP HANA (SCHANA) 4.3.2

Issue

After the SCHANA plug-in upgrade to version 4.3.2, the SAP HANA Plug-in runs discovery, which fails with the following message:

SCC-00155: Auto Discovery for plug-in [hana] failed with error [
Multiple instances (<DB>,<DB>) of HANA is detected on this host and the auto discovery is
not supported for this configuration
You must manually add this instance to SnapCenter Server.] and exit code [-1].

In this particular instance, the same Database SID is shown twice, and the previous SCHANA version which supported auto discovery as well, did not run into this issue.

The effect of the error, is that a previously auto-discovered HANA resource (under 4.3 to 4.3.1P2) will be shown as "(Deleted)" and can no longer be properly managed in the GUI.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.