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After Snapcenter Sever update to 6.1 - Failed to add to snapshot set

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snapmanager-for-microsoft-exchange-server
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snapx
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Applies to

  • SnapCenter Server (SC) 6.1
  • SnapCenter Plug-in for Microsoft Exchange Server (SCE) 

Issue

After upgrading SC to 6.1, Exchange cannot snapshot the LUN:  Error: Failed to add to snapshot set. [F:\]

 

app.log.err: <name>: SnapCenter Software 6.1.0.4846: (1002) Error: Job [XXXXX] Activity [Creating Backup] failed with error: Error: Failed to add to snapshot set. [F:\] [Error Code: -2147212538] [VSS_E_PROVIDER_VETO] [Error Code: -2147212538] [VSS_E_PROVIDER_VETO] Possible solution: Please check if there is adequete space available on the LUNs.

 

SCE_<JobID>_<Date_Time>.log

2025-02-21T06:47:04.5069768+01:00 DEBUG SCE_27897 PID=[XXXX] TID=[XX] Adding volume: F:\
2025-02-21T06:47:06.7347850+01:00 ERROR SCE_27897 PID=[XXXX] TID=[XX] Message : Error: Failed to add to snapshot set. [F:\] [Error Code: -2147212538] [VSS_E_PROVIDER_VETO]

2025-02-21T06:47:06.7348007+01:00 DEBUG SCE_27897 PID=[XXXX] TID=[XX] --VSSRequestor::CreateVssSnapshot
2025-02-21T06:47:06.7348072+01:00 ERROR SCE_27897 PID=[XXXX] TID=[XX] Message : Error: Failed to add to snapshot set. [F:\] [Error Code: -2147212538] [VSS_E_PROVIDER_VETO] [Error Code: -2147212538] [VSS_E_PROVIDER_VETO]

2025-02-21T06:47:06.7348335+01:00 DEBUG SCE_27897 PID=[XXXX] TID=[XX] --VSSRequestor::Backup
2025-02-21T06:47:06.7616715+01:00 DEBUG SCE_27897 PID=[XXXX] TID=[XX] sceBackupInfoList.Count = 0
2025-02-21T06:47:06.7616894+01:00 DEBUG SCE_27897 PID=[XXXX] TID=[XX] Releasing backup lock
2025-02-21T06:47:06.7616984+01:00 ERROR SCE_27897 PID=[XXXX] TID=[XX] Error: Failed to add to snapshot set. [F:\] [Error Code: -2147212538] [VSS_E_PROVIDER_VETO] [Error Code: -2147212538] [VSS_E_PROVIDER_VETO] Possible solution: Please check if there is adequete space available on the LUNs.

Activity 'Creating Backup' failed with error: Error: Failed to add to snapshot set. [F:\] [Error Code: -2147212538] [VSS_E_PROVIDER_VETO] [Error Code: -2147212538] [VSS_E_PROVIDER_VETO] Possible solution: Please check if there is adequete space available on the LUNs.
Activity 'Renaming VSS Snapshot' failed with error: Skip renaming snapshot.
Activity 'Creating Snapshot copy for log backup' failed with error: Skip creating snapshot on log LUN,
Activity 'Registering Backup and Applying Retention' failed with error: Failed to register backup metadata, backup metadata is null or empty.
Activity 'Up To The Minute Retention' failed with error: Skip UTM retention.
Activity 'Starting Exchange Backup' failed with error: The following activities failed:Creating Backup,Renaming VSS Snapshot,Creating Snapshot copy for log backup,Registering Backup and Applying Retention,Up To The Minute Retention,Grouping Resources. Please check the activities for detailed error message

 

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