Adding vCenter to NetApp Console Disaster Recovery fails with "status code 400" error

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Views:: 46

Visibility:: Public

Votes:: 0

Category:: snapcenter

Specialty:: netapp_console

Last Updated:

Applies to

NetApp Console Disaster Recovery

Issue

Attempting to add a vCenter to NetApp Console Disaster Recovery fails with the following error:

Agent Operations API [https://cloudmanager.cloud.netapp.com/account/account-<Account_ID>providers/cloudmanager_scs_cloud/api/vmdr/hosts/vcenter/credentials] failed with status code 400, error cloudmanager_scs_cloud: Try again.

The following, similar, error may also be seen in the backend logs:

Error:{"code":"agent_operations_api_failed_with_error","message":"Agent Operations API [https://cloudmanager.cloud.netapp.com/account/account-<Account_ID>/providers/cloudmanager_scs_cloud/api/vmdr/hosts/vcenter/credentials] failed with status code 500, error {\"error\":{\"code\":\"agent_operation_invocation_failed\",\"message\":\"Failed to invoke the Agent Operations API [  https://<vCenter_Name>:443/api/session], error Post \\\"  https://<vCenter_Name>:443/api/session\\\": dial tcp: lookup <vCenter_Name> on <DNS_Server_IP>:53: no such host.\",\"resolution\":\"Contact NetApp support.\"}}.","resolution":"Contact NetApp support."}