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OTV plugin icon not showing up in vSphere after successfully adding vCenter into Tools Manager

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virtual-storage-console-for-vmware-vsphere
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virt
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Applies to

NetApp ONTAP tools for VMware vSphere v10

Issue

  • After successfully adding vCenter into ONTAP Tools Manager, the NetApp ONTAP tools plugin does not appear in vSphere
  • When checking the Client Plugin details in vSphere, it shows the plugin status as Failed: Error downloading plug-in. URL is unreachable. Connection reset

clipboard_3e3bbafa-3d30-4756-b4bb-3d3929dc4b2f.png

  • The vSphere he vsphere_client_virgo logs show the following:

Impl         Downloading plugin package: com.netapp.otv:10.5.0.1767930180 has failed. Cannot connect to host: https://10.3.5.230:8443/virtualization/plugin.json java.net.SocketException: Connection reset at java.net.SocketInputStream.read(SocketInputStream.java:210)

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