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ONTAP vVol Datastore Inaccessible or “Unknown” in ONTAP Tools for VMware vSphere (OTV) Due to Unsupported Multi-OTV Registration

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virtual-storage-console-for-vmware-vsphere
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virt
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Applies to

  • ONTAP Tools for VMware vSphere (OTV) 9.x 
  • VMware ESXi hosts using vVol datastores

Issue

ONTAP vVol datastores become inaccessible and/or show a status of “unknown” in ONTAP Tools for VMware vSphere (OTV) and vCenter. Virtual machines (VMs) on affected vVol datastores may become unavailable or fail Storage vMotion.
Example log output:

2026-01-26T06:57:25.010Z VVold[2384307]: VasaOp::IsSuccessful[#1060]: queryStorageContainerForArray transient connection-local failure: 1 (TRANSPORT_FAULT/Connection refused/connect failed in tcp_connect()) - will retry on another connection
2026-01-26T07:37:33.824Z VVold[2099956]: VasaOp[#5]===> FINAL FAILURE unbindAllVirtualVolumesFromHost, error (STORAGE_FAULT/Caused by: com.netapp.offtap3.ConnectionException: Unable to communicate with ONTAP at 10.255.20.1: Certificate is expired. (errno=9999))
Caused by: Expected to find single container with identifier of 104edb97ce314bcc94fe000000ad03fe instead found 0

  • vVol datastores become inaccessible or “unknown” in vCenter/OTV
  • VM Storage vMotion or migration fails with “A fatal internal error occurred. See the virtual machine’s log for more details.”

 

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