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ONTAP Tools for VMware vSphere (OTV): vSphere tasks hang at 0%

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virtual-storage-console-for-vmware-vsphere
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VIRT
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Applies to

  • ONTAP Tools for VMware vSphere (OTV) 10
  • VMware vSphere

Issue

  • In the vSphere Tasks pane, OTV tasks hang at 0%.
  • The tasks never progress or error out.
  • In the OTV buffer.log, OTV reports credentials errors similar to the following:
{"stream":"stdout","file":"/app/vcenters/pkg/service/vcenter_task_manager_service.go:120","jobId":"","level":"error","message":"Error while creating vim client ServerFaultCode: Cannot complete login due to an incorrect user name or password.",...,"k8s_container_name":"vcenters"}

 

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