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ONTAP Tools for VMware vSphere: Mutual authentication error when adding storage system to OTV

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virtual-storage-console-for-vmware-vsphere
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virt
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Applies to

  • NetApp ONTAP tools for VMware vSphere (OTV) 9.13P1 and later
  • NetApp ONTAP 9

Issue

  • When adding a new storage system to OTV, the following error can be seen:
    • An error occurred while adding Storage System. An unspecified error occurred when connecting to the controller at IP address x.x.x.x.
    • Any communication between ONTAP tools plug-in and the storage system should be mutually authenticated.
  • From OTV nvpf.log, similar errors can be seen:

[2024-03-27T15:29:08,021Z] [pool-3-thread-1] [ERROR] Error pushing b92bf2d4-d520-11ec-a973-d039ea4d2b49(addr=192.168.0.101:443, user=admin)
com.netapp.vasa.vvol.api0_4.beans.exceptions.VPServerException: com.netapp.offtap3.ConnectionException: Unable to communicate with ONTAP at 192.168.0.101: Certificate is expired. (errno=9999)  com.netapp.offtap3.ontap.ApiFailedException: Certificate is expired. (errno=9999)

  • From ONTAP CLI, we can see an expired certificate.

cluster1::> security certificate show -type server -fields expiration,vserver,serial,common-name,ca
vserver  common-name              serial           ca              type   subtype cert-name                                 expiration
-------- ------------------------ ---------------- --------------- ------ ------- ----------------------------------------- ------------------------
cluster1 cluster1.demo.netapp.com A157525492DC6296 demo.netapp.com server -       cluster1.demo.netapp.com_A157525492DC6296 Tue May 16 22:05:19 2023
svm1_cluster1 svm1_cluster1       17422E6AED3CDB56 svm1_cluster1   server -       svm1_cluster1_17422E6AED3CDB56            Fri Feb 09 14:30:48 2024

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