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ONTAP Tools: VSC in-place upgrading failure due to tcpdump package update error

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Category:
virtual-storage-console-for-vmware-vsphere
Specialty:
virt
Last Updated:

Applies to

  • Virtual Storage Console for VMware vSphere (VSC) 9.7.1P2
  • ONTAP Tools for VMware vSphere (OTV) 9.8
  • ONTAP Tools for VMware vSphere (OTV) 9.10
  • ONTAP Tools for VMware vSphere (OTV) 9.11
  • ONTAP Tools for VMware vSphere (OTV) 9.12
  • ONTAP Tools for VMware vSphere (OTV) 9.13

Issue

Failure to complete in-place upgrade from VSC 9.7.1p2 to OTV 9.11 or from OTV 9.10 to OTV 9.12 or newer OTV 9.13 with the below error messages:

Reading package lists...
Aug 30 05:42:34: Current Installed Version: 9.7.7359: 9.7.7359
Aug 30 05:42:34: Upgrade ISO Version: 9.11.8450: 9.11.8450.
Aug 30 05:42:34: Valid upgrade version
Aug 30 05:42:34: 3072m 6144m
Aug 30 05:42:34: 3072m 6144m
Aug 30 05:42:34: 4096m
Aug 30 05:42:34: 3072m
Aug 30 05:42:34: 6144m
Aug 30 05:42:34: Succesfully persisted current xmx values..
Aug 30 05:42:43: Verifying virtual appliance upgrade...

...

Setting up tcpdump (4.99.0-2) ...
useradd: cannot open /etc/passwd
adduser: `/usr/sbin/useradd -d /nonexistent -g tcpdump -s /usr/sbin/nologin -u 106 tcpdump' returned error code 1. Exiting.
dpkg: error processing package tcpdump (--configure):
installed tcpdump package post-installation script subprocess returned error exit status 1
Setting up initramfs-tools (0.140) ...
Installing new version of config file /etc/kernel/postinst.d/initramfs-tools ...
Installing new version of config file /etc/kernel/postrm.d/initramfs-tools ...
update-initramfs: deferring update (trigger activated)
Setting up libdevmapper1.02.1:amd64 (2:1.02.175-2.1) ...
Setting up dmsetup (2:1.02.175-2.1) ...
update-initramfs: deferring update (trigger activated)
Setting up libwww-perl (6.52-1) ...
Setting up grub-common (2.04-20) ...
Installing new version of config file /etc/grub.d/00_header ...
Installing new version of config file /etc/grub.d/05_debian_theme ...

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