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Storage Replication Adapter: Slow REST API calls between cluster peers in ONTAP causes array discovery to fail in SRM

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Applies to

  • ONTAP Tools for VMware vSphere (OTV) 10.x
  • NetApp Storage Replication Adapter (SRA) 10.x
  • VMware Site Recovery Manager (SRM) 
  • VMware Live Site Recovery (vLSR)

Issue

When attempting to create an Array Pair using the Array Manager in SRM, SRM fails to discover the array resulting in the following:

SRA command 'discoverArrays' failed. Storage Virtual Machine (SVM) name not found in storage system. Please provide valid Storage Virtual Machine (SVM) name.

From OTV logs:

{"file":"/app/sra-service/pkg/clientset/ontap/utils.go:295","jobId":"1799","level":"error","message":"getPeerUUIDByPeerArrayID failed to get svmPeers : getPeerUUIDByPeerArrayID svmPeers records are empty","timestamp":"2026-02-24T17:00:012Z","traceId":null,"vcguid":"8d3c27cf-c514-4420-9cba-282d18816410","x-correlation-id":"52c72c79-4795-4994-8993-50a321990f1b"}
{"file":"/app/sra-service/pkg/clientset/ontap/utils.go:226","jobId":"1799","level":"error","message":"getPeerSvmPoliciesByPeerUUID failed to getPeerClusterUUIDByPeerArrayID : getPeerUUIDByPeerArrayID svmPeers records are empty","timestamp":"2026-02-24T17:00:012Z","traceId":null,"vcguid":"8d3c27cf-c514-4420-9cba-282d18816410","x-correlation-id":"52c72c79-4795-4994-8993-50a321990f1b"}
{"file":"/app/sra-service/pkg/clientset/ontap/utils.go:188","jobId":"1799","level":"error","message":"getVaultSnapmirrorRelationshipMapForSource failed to getPeerSvmPoliciesByPeerSvmUUID : getPeerUUIDByPeerArrayID svmPeers records are empty","timestamp":"2026-02-24T17:00:012Z","traceId":null,"vcguid":"8d3c27cf-c514-4420-9cba-282d18816410","x-correlation-id":"52c72c79-4795-4994-8993-50a321990f1b"}

From SRM logs:

SRA command 'discoverArrays' failed. Peer array ID provided in the SRM input is incorrect. Check the SRM logs to verify the peer array ID.

From REST API trace between OTV to ONTAP using API call curl -u admin -ik -H 'X-Trace-Threshold: 0' -X GET "https://cluster1.demo.netapp.com:443/api/svm/peers?fields=uuid,name,svm,peer,state&return_timeout=30&svm.uuid=43c0ca43-f2b2-11ee-9312-d039eab1e458:

{
  "records": [
  ],
  "num_records": 0,
  "_links": {
    "self": {
      "href": "/api/svm/peers?fields=uuid,name,svm,peer,state&return_timeout=30&svm.uuid=43c0ca43-f2b2-11ee-9312-d039eab1e458"
    },
    "next": {
      "href": "/api/svm/peers?start.uuid=12bb6f72-460c-11f0-b670-d039eab1f958&fields=uuid,name,svm,peer,state&return_timeout=30&svm.uuid=43c0ca43-f2b2-11ee-9312-d039eab1e458"
    }
  }
}

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