Skip to main content
NetApp Knowledge Base

OTV: switched the NetApp authentication to SAML and SRA stopped working

  1. Last updated
  2. Save as PDF
Views:
105
Visibility:
Public
Votes:
0
Category:
virtual-storage-console-for-vmware-vsphere
Specialty:
virt
Last Updated:

Applies to

  • ONTAP Tools for VMware (OTV)
  • Storage Replication Adapter (SRA)

Issue

Authentication method was change on service accounts in ONTAP and SRA  would not be able to discoverDevices:
 
SRA command 'discoverDevices' failed. Address of the storage array is not reachable. Storage array might be down or IP address entered might be incorrect. Ensure that the storage array is up and running and the IP address of the storage array is reachable through the command line interface

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.