Skip to main content
NetApp Knowledge Base

Storage Replication Adapter: 'Failed to sync data on replica devices' due to 'No SnapMirror relationships found ' error

  1. Last updated
  2. Save as PDF
Views:
596
Visibility:
Public
Votes:
0
Category:
ontap-storage-replication-adapter
Specialty:
virt
Last Updated:

Applies to

  • ONTAP tools for VMware vSphere (OTV) v9.13P2
  • VMware Site Recovery Manager (SRM) 9.x
  • VMware Storage Replication Adapter (SRA) v9.13P2
  • SnapMirror 

Issue

When running ONTAP Tools (OTV) 9.13P2 Planned Migrations, the operation fails with the following error:

clipboard_e383ae5372ec9b2d8bd178e47184583b3.png

Note: This issue may also impact the Cleanup operation for Test Failover operations.

When reviewing the vvolvp.log log, the following event is seen after VMware Live Recovery / VMware Site Recovery Manager (SRM) issues a SyncOnce request to Storage Replication Adapter (SRA)

2025-08-21T20:37:21,059Z (DEBUG)[pool-3-thread-24] [] No SnapMirror relationships found 

Despite the "No SnapMirror relationships found" event, the following is true for the environment:

  • SnapMirror relationships for the target devices exist and are in a healthy state
  • SRA, during the failing SyncOnce operation, does not issue a snapmirror-update ZAPI call
  • A review of the Topology report via the OTV Control Panel (https://<OTV_IP>:9083) shows no SnapMirror relationships:

clipboard_ee79fbe8c570f35e84795bf8454fc7187.png

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.