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OCI health page reports Anomaly Detection Engine: "ERROR: Failed to connect"

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oncommand-insight
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oci
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Applies to

  • OnCommand Insight (OCI) 7.3.8+
  • Anomaly Detection Engine (ADE)

Issue

  • OCI health page reports Anomaly Detection Engine: "ERROR: Failed to connect"
  • The following output may be present in the prelert.log located at <install_drive>Program Files\SANscreen\wildfly\standalone\log

2020-12-16 00:17:14,655 WARN  PrelertClient - Prelert node 10.10.10.10:9200 status: FAILED, prelert object state: OPENED
 

  • On the ADE server the oci-ml-dfc10855-fcb4-41a6-8242-679b3854a1d9.log located /var/log/netapp/oci/elasticsearch/ shows the following error. The UUID for the log name will be different from server to server.

[2021-01-06T00:04:04,681][WARN ][o.e.l.LicenseService     ] [oci-ml-dfc10855-fcb4-41a6-8242-679b3854a1d9] LICENSE [EXPIRED] ON [FRIDAY, 11 20, 2020].
# IF YOU HAVE A NEW LICENSE, PLEASE UPDATE IT. OTHERWISE, PLEASE REACH OUT TO
# YOUR SUPPORT CONTACT.
# 
# COMMERCIAL PLUGINS OPERATING WITH REDUCED FUNCTIONALITY

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