Skip to main content
NetApp Knowledge Base

DII user gets error Authentication failed: unauthorized when trying to access DII

  1. Last updated
  2. Save as PDF
Views:
148
Visibility:
Public
Votes:
0
Category:
data-infrastructure-insights
Specialty:
ds_dii
Last Updated:

Applies to

  • BlueXP Federation Identity
  • Data Infrastructure Insights (DII)
  • SAML Identity Provider (IdP)

Issue

New user receives error message stating unauthorized:Authentication failed when trying to login to BlueXP or DII
 
  • BlueXP error when trying to login to Federated account
    • unauthorized: Authentication failed
BlueXP authentication failed error.png
 
  • DII error when trying to login to Federated account
  • unauthorized: Authentication failed

DII authentication failed.png

 
 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.