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Active IQ Digital Advisor not showing updated contract expiry date after renewal

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active-iq-digital-advisor
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OM
Last Updated:

Applies to

  • Active IQ Digital Advisor (AIQDA)
  • Recent contract renewals

Issue

  • After requesting a contract renewal, new expiry date is not visible in AIQDA
  • Contract was purchased to extend until a certain date, but AIQDA is still displaying the old expiry date

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