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Active IQ API – “Data cannot be fetched at this moment” Error

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Category:
active-iq-digital-advisor
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om
Last Updated:

Applies to

  • Active IQ Digital Advisor API
  • Customers using VPN or internal firewalls/proxies

Issue

When attempting to retrieve weekly ASUP (AutoSupport) data using the Active IQ Digital Advisor API, the API call fails with the following error message: "Data cannot be fetched at this moment."

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