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UM is unable to add Cloud ONTAP clusters behind an Elastic Load Balancer (ELB) for Amazon Web Services (AWS)

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active-iq-unified-manager
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Applies to

  • Amazon Web Services (AWS) with an Elastic Load Balancer (ELB)
  • OnCommand Unified Manager (UM) 7.3, 9.x
  • ActiveIQ Unified Manager (AIQ UM) 9.x

Issue

When adding Cloud ONTAP clusters to Unified Manager, the cluster add fails with a message that the cluster already exists.

Error messages similar to the one below are seen in the ocumserver.log

2018-03-01 23:24:12,422 ERROR [umadmin] [default task-56] [c.n.o.r.m.e.GlobalExceptionHandler] /rest/datasources Cluster cluster4.domain.com already exists.

See Unified Manager: What are the notable log files and their respective locations? for the ocumserver.log location.

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