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No performance stats in Active IQ Unified Manager after updating to 9.16

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active-iq-unified-manager
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oci
Last Updated:

Applies to

Active IQ Unified Manager (AIQUM)

Issue

Active IQ Unified Manager does not collect any performance data after 9.16 upgrade
 
  • Ocumserver log -

2025-03-10 14:40:06,718 ERROR [oncommand] [cluster-ems-configure-pool-1] [c.n.d.c.l.security.TrustManagerUtil] ServerTrustManager failed to trust the server certificate
2025-03-10 14:40:06,718 ERROR [oncommand] [cluster-ems-configure-pool-2] [c.n.d.c.l.security.TrustManagerUtil] ServerTrustManager failed to trust the server certificate
2025-03-10 19:11:58,123 ERROR [CLUSTERNAME] [default task-105] [service.logging.SimpleRemoteLoggingService|logOnServer] [c.n.n.c.u.a.e.ApplicationErrorHandler] 500 Internal Server Error The call failed on the server; see server log for details
com.google.gwt.core.shared.SerializableThrowable: 500 Internal Server Error The call failed on the server; see server log for details

  • Au log -

2025-03-10 19:25:16,285 ERROR [foundation-poll-0] c.o.s.a.d.n.b.z.c.n.VServerBuilder (VServerBuilder.java:119) - Fetching of vserver arw states failed with Exception java.lang.IllegalStateException: Cannot store non-PrivateKeys
2025-03-10 19:25:16,285 ERROR [foundation-poll-0] c.n.u.RestUtil (RestUtil.java:227) - Establishing connection with datasource failed java.lang.IllegalStateException: Cannot store non-PrivateKeys
2025-03-10 19:25:18,187 ERROR [foundation-poll-2] c.n.u.RestUtil (RestUtil.java:227) - Establishing connection with datasource failed java.lang.IllegalStateException: Cannot store non-PrivateKeys

  • Server log -

2025-03-10 16:31:29,475 ERROR [stderr] (acq-facade-init-thread-ds-79) Exception in thread "acq-facade-init-thread-ds-79" java.lang.RuntimeException: java.lang.RuntimeException: Failed to establish connection for cloud agent instance "UnifiedManager_9f59af38-6bcb-4d70-bf72-cd7c271968d8". Reason: Interrupted.
2025-03-10 16:31:29,475 ERROR [stderr] (acq-facade-init-thread-ds-79) Caused by: java.lang.RuntimeException: Failed to establish connection for cloud agent instance "UnifiedManager_9f59af38-6bcb-4d70-bf72-cd7c271968d8". Reason: Interrupted.

 

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