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Cluster collections begin to fail abruptly with error, "Keystore was tampered with, or password was incorrect"

Last Updated:

Applies to

Active IQ Unified Manager (AIQUM) 9.13 (RHEL/CentOS)


  • Cluster collections work fine after a reboot
  • Some amount of time after a reboot all cluster collections begin failing with error:
    2023-07-13 03:20:44,183 ERROR [common-pool-252] c.o.s.a.f.d.BaseDataSource ( - x.x.x.x [Error connecting] - Communication problem with the cluster: x.x.x.x 
    ([Device name x.x.x.x]: Failed to connect to the cluster.) Password verification failed
    Wrapped by: Keystore was tampered with, or password was incorrect
    Wrapped by: com.onaro.sanscreen.acquisition.framework.datasource.DataSourceErrorException: Communication problem with the cluster: x.x.x.x


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