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Adding cluster to AIQUM fails with The \"applications\" object is invalid error

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16
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Public
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Category:
active-iq-unified-manager
Specialty:
om
Last Updated:

Applies to

  • ActiveIQ Unified Manager(AIQUM) 9.14+
  • ONTAP 9.14.1 and above
  • ZAPI based acquisition

Issue

  • Adding cluster to AIQUM fails
  • Error: "The \"applications\" object is invalid. Both \"application\" and \"authentication-methods\" must be specified."
  • Cloud Agent was disabled on AIQUM
  • No other tools are integrated with ONTAP
  • security login show towards the user used to add cluster to AIQUM shows no cert for http and ontapi application

security login show -user-or-group-name admin

User/Group                 Authentication                 Acct   Authentication
Name           Application Method        Role Name        Locked Method
-------------- ----------- ------------- ---------------- ------ --------------
admin          amqp        password      admin            no     none
admin          console     password      admin            no     none
admin           http        password      admin            no     none
admin          ontapi      password      admin            no     none
admin          service-processor
                           password      admin            no     none
admin          ssh         password      admin            no     none
6 entries were displayed.

  • Cluster addition still fails after manually adding cert authentication method to http and ontapi

security login show -user-or-group-name admin

User/Group                 Authentication                 Acct   Authentication
Name           Application Method        Role Name        Locked Method
-------------- ----------- ------------- ---------------- ------ --------------
admin          amqp        password      admin            no     none
admin          console     password      admin            no     none
admin           http        cert          admin            -      none
admin           http        password      admin            no     none
admin          ontapi      cert          admin            -      none
admin          ontapi      password      admin            no     none
admin          service-processor
                           password      admin            no     none
admin          ssh         password      admin            no     none
8 entries were displayed.

  • Error:

Unable to add cluster data source. This can occur if the clocks on the systems are not synchronized and the Active IQ Unified Manager HTTPS certificate start date is later than the date on the cluster, or if the cluster has reached the maximum number of EMS notification destinations.

  • server_acq.log:

ERROR [default task-16] c.o.s.a.s.AcquisitionFacadeUtil (AcquisitionFacadeUtil.java:279) - failed to unregister EMS: : com.netapp.oci.netapp.client.interfaces.data.EmsManagerException: ONTAPI has been proactively suspended on this cluster due to inactivity as this feature is deprecated. Use the "system services web ontapi modify" CLI command to un-suspend ONTAPI. (errno=61253) 
at deployment.mega-app.ear.server-core.jar//com.netapp.oci.netapp.ems.EmsZapiManagex.deleteEventNotification(EmsZapillanager.java:641) 
at deployment.mega-app.ear.server-core.jar//com.netapp.oci.netapp.ems.EmsManager.deleteEventNotification(EmsManager.java:360) 
....
....

 

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