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Active IQ Unified Manager gives error "Authentication Failed. Please verify username and password"

Last Updated:

Applies to

  • Active IQ Unified Manager (AIQUM) 9.5+
  • RHEL


  • Active IQ Unified Manager error: "Authentication Failed. Please verify username and password"clipboard_ecefd7a6204d3ca7a09023125b0694647.png
  • ocumserver.log errors: 

2021-12-17 08:13:47,419 ERROR [io.undertow.request] (default task-4) UT005023: Exception handling request to /login: java.lang.RuntimeException: Error while attempting authentication:

The effective user (uid = 502) is not root.

The authenticate binary must be:

A) executed as root, OR

B) owned by root with permissions 4111 (which sets the setuid bit)



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