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Active IQ Unified Manager's discovery operation for a newly added cluster fails

Last Updated:

Applies to

ActiveIQ Unified Manager (UM) 9.7


  • An error appears in the UM web interface when you try to add a cluster for the first time

failed to discover, please rediscover

  • The following error appears in the au.log when UM acquisition fails to parse the recording data file into XML files:

2020-11-24 01:50:31,456 INFO  [pool-3-thread-5] c.o.s.a.d.n.p.PartialPollContext ( - <IP> Full Poll completed.
2020-11-24 01:50:31,456 ERROR [pool-3-thread-5] c.o.s.a.f.d.BaseDataSource ( - <IP> [All devices failed] - 0 out of 1 devices acquired successfully. (0 out of 1 devices acquired successfully.) com.onaro.sanscreen.acquisition.framework.datasource.AggregatedDataSourceErrorsException: 0 out of 1 devices acquired successfully.
 at<init>( ~[au-datasource-netappfoundation.jar:9.7.0-2020.03.J3229]
 at com.onaro.sanscreen.acquisition.datasource.netapp_ocie.NetAppOCIEDataSource.doFoundation( ~[au-datasource-netappfoundation.jar:9.7.0-2020.03.J3229]
 at com.onaro.sanscreen.acquisition.netappfoundation.datasource.NetAppFoundationPackage.pollNow( ~[au-package-netappfoundation.jar:9.7.0-2020.03.J3229]
 at [au-framework.jar:9.7.0-2020.03.J3229]
 at com.onaro.sanscreen.acquisition.framework.mgmt.DataSourceManager$ [au-framework.jar:9.7.0-2020.03.J3229]
 at com.onaro.sanscreen.acquisition.framework.mgmt.scheduler.SchedulerTask.runLogic( [au-framework.jar:9.7.0-2020.03.J3229]
 at com.onaro.sanscreen.acquisition.framework.mgmt.scheduler.Scheduler$ [au-framework.jar:9.7.0-2020.03.J3229]
 at java.base/java.util.concurrent.Executors$ [?:?]
 at java.base/ [?:?]
 at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker( [?:?]
 at java.base/java.util.concurrent.ThreadPoolExecutor$ [?:?]
 at java.base/ [?:?]

  • The error also appears in the sample log root\log_netappfoundation_<ip>_<date>_sample.log
  • It may also contain an additional line like the following:

2020-12-09 12:20:04,367 ERROR  [pool-3-thread-5] c.o.s.a.f.d.BaseDataSource ( -  Error 1 out of 1:IP of cluster [Internal error] - Internal error  (Internal Error) java.lang.NullPointerException: Network_failover_group_network_port_relationship key field "network_port_name' may not be null


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