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Acquisition failed for all clusters in AIQUM 9.14 intermittently

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Category:
active-iq-unified-manager
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om
Last Updated:

Applies to

  • ActiveIQ Unified Manager (AIQUM) 9.14
  • Any OS platform

Issue

  • Intermittently acquisition is failing for all clusters added to AIQUM
  • Cluster Monitoring Failed and Cluster Not Reachable alerts are triggered by AIQUM
  • However, the acquisition starts working automatically on the subsequent polling
  • Verified system prerequisites and ONTAP maximum connection details are all okay
  • au.log:
WARN  [foundation-poll-2] c.o.s.a.d.n.t.z.ZAPIConnection (ZAPIConnection.java:619) - [netappfoundation] <Cluster_Name> - while executing ZAPIs on datasource: <Cluster_Name> IP: <Cluster_IP> for ZAPI: ldap-check-get-iter, java.io.IOException: Keystore was tampered with, or password was incorrect java.security.UnrecoverableKeyException: Password verification failed
                at sun.security.provider.JavaKeyStore.engineLoad(JavaKeyStore.java:793) ~[?:?]
                ... 21 more
Wrapped by: java.io.IOException: Keystore was tampered with, or password was incorrect

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