Skip to main content
NetApp Knowledge Base

Cluster operational state is "failed" while collections are successful for AIQUM 9.12 on Linux or OVA

Views:
2,330
Visibility:
Public
Votes:
6
Category:
active-iq-unified-manager
Specialty:
om
Last Updated:

Applies to

  • Active IQ Unified Manager 9.12+ (AIQUM) on Linux
  • Active IQ Unified Manager 9.12+ (AIQUM) OVA

Issue

  • Either after upgrading to AIQUM 9.12 or fresh install, cluster setup page shows operation state for clusters as "failed"
  • Error in ocumserver.log can be found for cluster:
    • 2023-03-13 00:08:42,701 ERROR [oncommand] [collection-completion-sync-3] [c.n.d.c.l.security.TrustManagerUtil] Specified Alias: cluster_name_or_IP-1 does not exists in the truststore
          Line   157: 2023-03-13 00:08:44,136 ERROR [oncommand] [reconciliation-3] [cluster_name_or_IP(incremental@00:08:39.600)] [c.n.dfm.collector.OcieJmsListener] Inventory change listener error

AIQUM 9.12 Cluster operational state is failed

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.