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AIQUM 9.11 and 9.12 and 9.13 shows backup location update issue with Commvault aux copy jobs

Last Updated:

Applies to

  • ActiveIQ Unified Manager (AIQUM) 9.11, 9.12, 9.13RC1
  • Commvault integration as backup solution


  • The integration does not work flawlessly
  • Auxcopy jobs in Commvault errors :

Error occurred while retrieving secondary backup locations for newly created snapshots for Dataset id [<id>:app_type=OCUM,type=storage_service_subscription,uuid=<uuid>], RelationId [<relationship_id>:app_type=OCUM,type=storage_service,uuid=<uuid>], NodeId [<node_id>:app_type=OCUM,type=storage_service_node,uuid=<uuid>], Destination Copy [32]. DFM Error Message = [Failed to get backup location. OnCommand Server:[<cluster_fqdn>]. Error returned:[13001][Internal error]].]. ****

  • In AIQUM logs, we see no issues
  • The snapshots are transferred to the destination volume successfully



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