How To - P1 case SMS Notifications (US Only)

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Specialty:: sam

Last Updated:

Applies to

SAMs/CTAMs using US based cell/mobile phone providers.

Description

Recent changes to spam regulations may result in the disruption of direct to carrier email SMS notifications. NetApp now uses Enterprise Messaging (EMAG) provided by Verizon to route SMS notifications. Direct to carrier may still be used but notification emails from support@netapp.com may be unreliably delivered.