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Can a product serial number be decommissioned automatically?

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sam
Last Updated:
4/17/2024, 2:21:35 PM

Applies to

All product Serial Numbers

Answer

  • Yes a quarterly manual Installed Base (IB) clean up process will change some serial number records from Active to Decomissioned.
  • The process follows internal criteria. 
  • Support entitled systems will never be affected by this process.

Additional Information

A report is generated quarterly and sent out to various internal teams.

 

 

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