How to register for NetApp Support Site account as a Customer or a Guest user
Applies to
- NetApp Customers
- Guest Users
Description
- NetApp adopted Microsoft’s Business-to-Customer (B2C) identity management to simplify and provide secure access to NetApp resources.
Procedure
A new user visiting the NetApp Support Site (NSS) and/or has not registered at NSS, needs to follow these steps using the business email address:
-
Visit NetApp Support Site and click on Create Account.
- Enter the business email address and validate the captcha details. Read and check the NetApp Privacy Policy box as shown below, and click Submit.
- OTP will be sent to the given email address for authentication. Enter the verification code and click Continue.
Below is the sample email for reference:
- Enter all the requested details in the form.
-
Select Guest User or NetApp Customer as required. Click the check box to enable authorization, and click Submit.
The screen states that the account would be active in 1 business day, as shown below.
Note: If you see any issues during registration, please contact us through a non-technical case.
Additional Information
To learn more, see FAQs for NetApp adoption of MS Azure AD B2C for login and watch the video here.
To learn more about serial number registration & maintenance watch the videos listed below:
- System Registration
- System Maintenance
- RMAs & FSO Widget
- Contact Action Required Widget on NetApp Support Site
- System Action Required Widget on NetApp Support Site
To learn more about BlueXP Sign Up process.