How does NetApp manage data security on returned disk drives
Applies to
-
NetApp defective disk drives
-
NetApp tech refresh returns
Answer
NetApp has a strict procedure for recycling disks which protects data from leakage using the NetApp Drive overwrite policy
NetApp encourages end-users to overwrite data prior to returning product to NetApp.
Additional Information
Due to warranty restrictions, NetApp cannot accept degaussed drive returns or parts otherwise destroyed or disassembled prior to return.