Skip to main content
NetApp Knowledge Base

Search

  • Filter results by:
    • View attachments
    Searching in
    About 2 results
    • https://kb.netapp.com/on-prem/ontap/da/XCP/XCP-KBs/XCP_sync_task_gets_stuck_for_a_long_time
      The XCP sync task is stuck without any progress for a long time XCP log shows xcp.synchronizer error on a specific folder 2021-06-16 05:58:32,329 - ERROR - xcp.synchronizer - 1012 - 2796 - failed to c...The XCP sync task is stuck without any progress for a long time XCP log shows xcp.synchronizer error on a specific folder 2021-06-16 05:58:32,329 - ERROR - xcp.synchronizer - 1012 - 2796 - failed to copy "ntap\abc\test\test": (32, 'CreateFile', 'The process cannot access the file because it is being used by another process.') Pakcet trace shows a loop of SMB CREATE call on the file under the folder with the filer responding NT error: STATUS_OBJECT_PATH_NOT_FOUND (0xc000003a)
    • https://kb.netapp.com/on-prem/ontap/da/XCP/XCP-KBs/XCP_sync_fails_and_throws_KeyError_in_XCP_log
      2022-10-20 11:17:17,975 - ERROR - 173565 [child] ppid (173542) xcp (batch 0) (batch 0): unknown encoding: VISCII 2022-10-20 11:17:17,980 - ERROR - 173565 [child] ppid (173542) xcp (batch 0) Traceback ...2022-10-20 11:17:17,975 - ERROR - 173565 [child] ppid (173542) xcp (batch 0) (batch 0): unknown encoding: VISCII 2022-10-20 11:17:17,980 - ERROR - 173565 [child] ppid (173542) xcp (batch 0) Traceback (most recent call last): File "sched.pyx", line 608, in sched.Engine._runTasks File "sched.pyx", line 1612, in sched.Task.run File "rd.pyx", line 4064, in gBatchActions File "rd.pyx", line 3395, in rd.TreeStats.count File "xcp2to3.py", line 14, in toStr LookupError: unknown encoding: VISCII