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    • StorageGRID Appliance node fails upgrade due to "One or more nodes failed to start the upgrade service:"
      https://kb.netapp.com/hybrid/StorageGRID/Object_Mgmt/StorageGRID_Appliance_node_fails_upgrade_due_to_One_or_more_nodes_failed_to_start_the_upgrade_service
      Applies to All StorageGRID appliance platforms All StorageGRID software releases Issue StorageGRID node is failing upgrade with following error message in the NMS GUI: "One or more nodes failed to sta...Applies to All StorageGRID appliance platforms All StorageGRID software releases Issue StorageGRID node is failing upgrade with following error message in the NMS GUI: "One or more nodes failed to start the upgrade service: <node_name(s)>"
    • Element upgrade on H610S hangs at PreparePivotRoot on mNode, Waiting for background processes to complete on node
      https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/Element_upgrade_on_H610S_hangs_at_PreparePivotRoot_on_mNode_Waiting_for_background_processes_to_complete_on_node
      Upgrade to 12.3.1 fails on H610S node with PreparePivotRoot error due to firmware upgrade issue.
    • StorageGRID upgrade to 11.5 fails at Final Upgrade Steps
      https://kb.netapp.com/hybrid/StorageGRID/Maintenance/StorageGRID_upgrade_to_11.5_fails_at_Final_Upgrade_Steps
      [2021-06-21T06:57:09.661687 #13465] ERROR -- gdu-server: key: "upgrade.final_steps_failure", options: {:details=>"Error while running spreaper resume-repair all: # Resuming a repair run with id: d9609...[2021-06-21T06:57:09.661687 #13465] ERROR -- gdu-server: key: "upgrade.final_steps_failure", options: {:details=>"Error while running spreaper resume-repair all: # Resuming a repair run with id: d9609c50-c5b2-11eb-b0cd-41513bb035d3\n# Run 'd9609c50-c5b2-11eb-b0cd-41513bb035d3' resumed\n# Resuming a repair run with id: 87bd0dd0-c705-11eb-b1ff-d9683299cfba\n# Run '87bd0dd0-c705-11eb-b1ff-d9683299cfba' resumed\n# Resuming a repair run with id: 87e926e0-c705-11eb-85c3-49a7b425cffc\nrepair unit alre…
    • CVO upgrade fails with error message "There was an internal server error"
      https://kb.netapp.com/Cloud/Cloud_Volumes_ONTAP/CVO_upgrade_fails_with_error_message_There_was_an_internal_server_error
      Applies to Cloud Volumes ONTAP (CVO) BlueXP Issue CVO upgrade fails with error message: "There was an internal server error" Following error details in BlueXP Timeline are seen: "_cluster": "<node_IP>...Applies to Cloud Volumes ONTAP (CVO) BlueXP Issue CVO upgrade fails with error message: "There was an internal server error" Following error details in BlueXP Timeline are seen: "_cluster": "<node_IP>", "_failure": "There was an internal server error.", "nodes": null, "packageVersion": "<package>"
    • Virtual Storage Console (VSC): Upgrade to VSC 9.7.1 or later fails
      https://kb.netapp.com/data-mgmt/OTV/VSC_Kbs/Virtual_Storage_Console__Upgrade_from_VSC_9_6_to_VSC_9_7_1_fails
      Applies to Virtual Storage Console (VSC) 9.7.1 Virtual Storage Console (VSC) 9.8 Issue VSC upgrade to version 9.7.1 or later Upgrade log shows Starting open-vm daemon: vmtoolsdinvoke-rc.d: initscript ...Applies to Virtual Storage Console (VSC) 9.7.1 Virtual Storage Console (VSC) 9.8 Issue VSC upgrade to version 9.7.1 or later Upgrade log shows Starting open-vm daemon: vmtoolsdinvoke-rc.d: initscript open-vm-tools, action "start" failed.