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What are the ownership best practices for StorageGRID?
https://kb.netapp.com/Support/csm-sam/What_are_the_ownership_best_practices_for_StorageGRID
Applies to StorageGRID Getting Started Support Registration Maintenance Monitoring Description The following support or operational practices will help you avoid surprises, hasten issue resolution, or...Applies to StorageGRID Getting Started Support Registration Maintenance Monitoring Description The following support or operational practices will help you avoid surprises, hasten issue resolution, or mitigate/avoid impact. Discover the key support and operational practices that will enhance your experience and streamline issue resolution. By leveraging these best practices, you'll be equipped with the tools and knowledge to navigate any challenges effectively. Click "Log-In" to see more.
What are the ownership best practices for ONTAP 9?
https://kb.netapp.com/Support/csm-sam/What_are_the_ownership_best_practices_for_ONTAP_9
Applies to ONTAP 9 Getting Started Support Registration Maintenance Monitoring Description The following support or operational practices will help you avoid surprises, hasten issue resolution, or mit...Applies to ONTAP 9 Getting Started Support Registration Maintenance Monitoring Description The following support or operational practices will help you avoid surprises, hasten issue resolution, or mitigate/avoid impact. Discover the key support and operational practices that will enhance your experience and streamline issue resolution. By leveraging these best practices, you'll be equipped with the tools and knowledge to navigate any challenges effectively. Click "Log-In" to see more.
Can ONTAP Select run on a hyperscale cloud provider?
https://kb.netapp.com/Support/csm-sam/Can_ONTAP_Select_run_on_a_hyperscale_cloud_provider
Applies to ONTAP Select Cloud hyperscalers Microsoft Azure Amazon Web Services (AWS) Google Cloud Provider (GCP) Answer No, it is not supported to run ONTAP Select on a hyperscale cloud provider Confi...Applies to ONTAP Select Cloud hyperscalers Microsoft Azure Amazon Web Services (AWS) Google Cloud Provider (GCP) Answer No, it is not supported to run ONTAP Select on a hyperscale cloud provider Configurations must be supported in Interoperability Matrix and Hardware requirements Note: on cloud hyperscalers you can run Cloud Volumes Ontap (CVO) Additional Information How to Access and Use the Interoperability Matrix Tool
What are the key considerations for moving storage between storage systems?
https://kb.netapp.com/Support/csm-sam/What_are_the_key_considerations_for_moving_storage_between_storage_systems
Applies to FAS/AFF Shelf Drive Log in to see the answer. Additional Information Add drives to a node or shelf How to Repurpose an HA Pair with ONTAP 9 How to remove a shelf Will changing the physical ...Applies to FAS/AFF Shelf Drive Log in to see the answer. Additional Information Add drives to a node or shelf How to Repurpose an HA Pair with ONTAP 9 How to remove a shelf Will changing the physical location of a storage system cause any issues with the warranty or maintenance for the asset
How to decommission a Serial Number in NetApp Support Site (NSS)
https://kb.netapp.com/Support/csm-sam/How_to_decommission_a_Serial_Number_in_NetApp_Support_Site_NSS
Applies to All NetApp Products Description How to decommission a system in the NSS
How to track Sales Orders for customers and account teams
https://kb.netapp.com/Support/csm-sam/How_to_track_Sales_Orders_for_customers_and_account_teams
Applies to NetApp hardware Description This process can be used to track the status of a Sales Order (SO)
How to review the "Inventory" report in Active IQ
https://kb.netapp.com/Support/csm-sam/How_to_review_the_Inventory_report_in_Active_IQ
Applies to Active IQ Digital Advisor Description This procedure explains how to make and review an inventory report in Active IQ Digital Advisor
Will changing the physical location of a storage system cause any issues with the warranty or maintenance for the asset?
https://kb.netapp.com/Support/csm-sam/Will_changing_the_physical_location_of_a_storage_system_cause_any_issues_with_the_warranty_or_maintenance_for_the_asset
Check the Support Services Terms to understand coverage for damage and relocation guidelines (section 2.5(b) and section 4.6) Customers should log in to the NetApp Support Site and find the moved syst...Check the Support Services Terms to understand coverage for damage and relocation guidelines (section 2.5(b) and section 4.6) Customers should log in to the NetApp Support Site and find the moved system. Confirm with the Account Team or SAM that there is no detected impact to current service levels as a result of the move. What are the key considerations for moving storage between storage systems
What are the ownership best practices for E-series?
https://kb.netapp.com/Support/csm-sam/What_are_the_ownership_best_practices_for_E-series
Applies to E-Series Getting Started Support Registration Maintenance Monitoring Description The following support or operational practices will help you avoid surprises, hasten issue resolution, or mi...Applies to E-Series Getting Started Support Registration Maintenance Monitoring Description The following support or operational practices will help you avoid surprises, hasten issue resolution, or mitigate/avoid impact. Discover the key support and operational practices that will enhance your experience and streamline issue resolution. By leveraging these best practices, you'll be equipped with the tools and knowledge to navigate any challenges effectively. Click "Log-In" to see more.
What is a Support Account Manager (SAM)?
https://kb.netapp.com/Support/csm-sam/What_is_a_Support_Account_Manager_SAM
Support Account Manager services can help you manage for changes and upgrades your NetApp estate, Proactive support, improve availability, and free up your team to focus on other business priorities.
What are the rules used by Upgrade Advisor in Active IQ Digital Advisor
https://kb.netapp.com/Support/csm-sam/What_are_the_rules_used_by_Upgrade_Advisor_in_Active_IQ_Digital_Advisor
The new Upgrade Advisor in Active IQ Digital Advisor was rewritten in a new, more agile platform and aligns to the best practice of using Automated Non-Disruptive Upgrade (ANDU). Plans are now created...The new Upgrade Advisor in Active IQ Digital Advisor was rewritten in a new, more agile platform and aligns to the best practice of using Automated Non-Disruptive Upgrade (ANDU). Plans are now created by numeric Functional Step rules, that are context/configuration sensitive as well as Warning and Upgrade Blocker (Error) rules that use the same rules infrastructure as the Wellness card risks, but are specifically focused on the upgrade workflow.