Cloud Volumes ONTAP (CVO) Software Upgrade Software Downgrade In case of any issue with the upgrade, open a support case with NetApp. NetApp will handle the case according to priority (standard proces...Cloud Volumes ONTAP (CVO) Software Upgrade Software Downgrade In case of any issue with the upgrade, open a support case with NetApp. NetApp will handle the case according to priority (standard process). If there is no other way to resolve the issue, and with guidance from engineering, the system will be reverted to the pre-upgrade SW version. Historically, this scenario is extremely rare and unlikely to happen. Cloud Manager doesn’t support downgrading Cloud Volumes ONTAP to a previous version