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    • https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/Does_the_-smb1-max-buffer-size_option_apply_to_SMB2_and_SMB3
      Applies to ONTAP 9 Answer SMB2 and SMB3 do not have this option Additional Information additionalInformation_text
    • https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/Unable_able_to_access_root_filesystem__of_share_to_fix_permissions
      Applies to ONTAP 9 Issue Client trying to access share to take ownership and apply permissions fails with error: permission denied
    • https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/How_to_troubleshoot_slow_access_to_files_via_CIFS_SMB_protocol
      Applies to ONTAP 9 Issue Accessing files via CIFS/SMB protocol is slow
    • https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/Access_denied_error_seen_by_Windows_clients_as_ONTAP_maps_users_to_pcuser_instead_of_the_appropriate_UNIX_user
      Windows users get mapped to the default unix user (pcuser) instead of the appropriate UNIX user Verify whether the expected UNIX user's credentials (Ex: user1 for DOMAIN\user1) are resolved by the SVM...Windows users get mapped to the default unix user (pcuser) instead of the appropriate UNIX user Verify whether the expected UNIX user's credentials (Ex: user1 for DOMAIN\user1) are resolved by the SVM Error: command failed: Failed to resolve user name to a UNIX ID. If the error states "user not found", check which name services are being used for user lookup If ns-switch only lists "files", then the UNIX user must be created locally, if the user is not present in unix-user show output
    • https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/ONTAP_SMB___MacOS_-_some_folders_not_visible_in_Finder
      Applies to ONTAP SMB (ONTAP 9.12.1 or higher) MacOS (Finder) Issue Some folders not visible in Finder Same directories not shown in finder are visible from the terminal
    • https://kb.netapp.com/Cloud/BlueXP/edge_caching/Global_File_Cache__Prevent_creation_of_DS_Store_files_on_network_shares
      Applies to MacOS Desktop Global File Cache Description One thing that can be problematic when working with any shared storage is the existence of .DS_Store files on the network share, since these are ...Applies to MacOS Desktop Global File Cache Description One thing that can be problematic when working with any shared storage is the existence of .DS_Store files on the network share, since these are intended for a single workstation's use. Enabling a policy to prevent the creation of .DS_Store files on network shares can speed up directory browsing and prevent permission errors when moving/deleting files.
    • https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/CIFS_client_unable_to_write_to_a_specific_folder
      Applies to ONTAP 9 UNIX security style volume Issue A Windows client connecting to a CIFS share via SMB is unable to write to a specific folder Volume security style is UNIX cluster::> file-directory ...Applies to ONTAP 9 UNIX security style volume Issue A Windows client connecting to a CIFS share via SMB is unable to write to a specific folder Volume security style is UNIX cluster::> file-directory show -vserver svm0 -path /vol1 (vserver security file-directory show) Vserver: svm0 File Path: /vol1 File Inode Number: 64 Security Style: unix Effective Style: unix vserver services access-check name-mapping show confirms intended UNIX user is being mapped
    • https://kb.netapp.com/Legacy/ONTAP/7Mode/What_share_permissions_should_be_defined_to_allow_FPolicy_to_screen_files_in_Data_ONTAP_7-mode
      Applies to Data ONTAP 7-mode Issue Share permissions are not known to be correct for the FPolicy servers to screen requests to files in the shares.
    • https://kb.netapp.com/Cloud/BlueXP/Cloud_Sync/Cloud_Sync_failed_with_Error__no_such_file_or_directory_open__vault_keys_json
      Data Broker logs show error "errno: -2, code: 'ENOENT', syscall: 'open', path: './vault/keys.json'" [ERROR] [MASTER] [0] [2789] Got unhandled rejection { p: Promise { <rejected> [Error: ENOENT: no suc...Data Broker logs show error "errno: -2, code: 'ENOENT', syscall: 'open', path: './vault/keys.json'" [ERROR] [MASTER] [0] [2789] Got unhandled rejection { p: Promise { <rejected> [Error: ENOENT: no such file or directory, open './vault/keys.json'] { errno: -2, code: 'ENOENT', syscall: 'open', path: './vault/keys.json' } }, reason: [Error: ENOENT: no such file or directory, open './vault/keys.json'] { errno: -2, code: 'ENOENT', syscall: 'open', path: './vault/keys.json' } }
    • https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/Does_Data_ONTAP_support_kerberos_authentication_requests_across_forest_trusts
      When a workstation in one forest attempts to access data on a resource computer in another forest, the Kerberos authentication process contacts the local domain controller for a service ticket of the ...When a workstation in one forest attempts to access data on a resource computer in another forest, the Kerberos authentication process contacts the local domain controller for a service ticket of the resource computer’s SPN. The global catalog then checks its database for information about any forest trusts that are established with its forest, and, if found, compares the name suffixes listed in the forest trust's trusted domain object (TDO) with the suffix of the target SPN to find a match.
    • https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/iOS_Files_app_does_not_list_content_of_CIFS_shares
      Applies to ONTAP 9.8 and later CIFS/SMB Apple iOS 15 native files app Issue iOS Files app does not list content of CIFS shares: The initial connection is using the Apple iOS "Files" app is successful....Applies to ONTAP 9.8 and later CIFS/SMB Apple iOS 15 native files app Issue iOS Files app does not list content of CIFS shares: The initial connection is using the Apple iOS "Files" app is successful. When connecting to the root "/" of the storage system, e.g. "cifs://storage.domain.com/" all available volumes are listed. When selecting a CIFS share/volume no files or folders are shown.