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    • Unix root user not able to access NTFS volume when there is no name mapping for root user
      https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/Unix_root_user_not_able_to_access_NTFS_volume_when_there_is_no_name_mapping_for_root_user
      Applies to ONTAP 9 Multiple Protocol Access Issue Not able to access NTFS volume from unix client using root user and getting below error in EMS logs: secd.nfsAuth.problem: vserver (vs1) General NFS a...Applies to ONTAP 9 Multiple Protocol Access Issue Not able to access NTFS volume from unix client using root user and getting below error in EMS logs: secd.nfsAuth.problem: vserver (vs1) General NFS authorization problem. Error: Get user credentials procedure failed
    • WFA table creation fails with the error: "Access denied for user 'root'@'localhost'" in OnCommand WFA Server
      https://kb.netapp.com/Legacy/OnCommand_Suite/WFA_table_creation_fails_with_the_error__Access_denied_for_user_root_localhost_in_OnCommand_WFA_Server
      2020-05-22 13:16:46,143 WARNING [org.mariadb.jdbc.internal.mysql.MySQLProtocol] (default task-73) Could not execute query GRANT ALL ON playground.* TO 'wfa'@'%' IDENTIFIED BY 'Wfa123': Access denied f...2020-05-22 13:16:46,143 WARNING [org.mariadb.jdbc.internal.mysql.MySQLProtocol] (default task-73) Could not execute query GRANT ALL ON playground.* TO 'wfa'@'%' IDENTIFIED BY 'Wfa123': Access denied for user 'root'@'localhost' to database 'playground' 2020-05-22 13:16:46,143 ERROR [org.jboss.as.ejb3] (default task-73) javax.ejb.EJBTransactionRolledbackException: Failed to execute: GRANT ALL ON playground.* TO 'wfa'@'%' IDENTIFIED BY 'Wfa123'
    • Unable to reset root Password on Brocade G610
      https://kb.netapp.com/on-prem/Switches/Brocade-KBs/Unable_to_reset_root_Password_on_Brocade_G610
      Applies to Brocade G610 The procedure to reset the password is stuck at mounting the environment variables. scanning usb for storage devices... 1 Storage Device(s) found *** badly formed bootargs in e...Applies to Brocade G610 The procedure to reset the password is stuck at mounting the environment variables. scanning usb for storage devices... 1 Storage Device(s) found *** badly formed bootargs in environment for GOS 0 *** Hit ESC to stop autoboot: 0 2) Recover password. Boot PROM password has not been set. => setenv bootargs 'root=/dev/sda$prt rootfstype=ext4 console =ttys0, 9600 quite single' Saving Environment to NVRAM... Unknown command 'mount' - try 'help'
    • Is root access required to add a KVM host to ONTAP Select?
      https://kb.netapp.com/on-prem/ontap/ontap-select/Select-KBs/Is_root_access_required_to_add_a_KVM_host_to_ONTAP_Select
      Applies to NetApp ONTAP select Kernel-Based Virtual Machine (KVM) Answer Yes. Root access is necessary when adding a KVM host to ONTAP Select. The credentials provided during the host addition process...Applies to NetApp ONTAP select Kernel-Based Virtual Machine (KVM) Answer Yes. Root access is necessary when adding a KVM host to ONTAP Select. The credentials provided during the host addition process are the same credentials that will be used for future activities. Additional Information additionalInformation_text
    • Unix root user is unable to access NTFS volume in ONTAP 9
      https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/Unix_root_user_is_unable_to_access_NTFS_volume_in_ONTAP_9
      Error: Get user credentials procedure failed [ 0 ms] Determined UNIX id 0 is UNIX user 'root' [ 0] Trying to map 'root' to Windows user 'root' using implicit mapping [ 1] Using a cached connec...Error: Get user credentials procedure failed [ 0 ms] Determined UNIX id 0 is UNIX user 'root' [ 0] Trying to map 'root' to Windows user 'root' using implicit mapping [ 1] Using a cached connection to fr000-prddc001.eu.els.local [ 2] Could not find Windows name 'root' **[ 2] FAILURE: Name mapping for UNIX user 'root' failed with transient errors.
    • Root unable to cd or ls in NFS mount, but other users work as expected
      https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/Root_unable_to_cd_or_ls_in_NFS_mount_but_other_users_work_as_expected
      Applies to Data ONTAP 7-mode Data ONTAP CDOT Issue Root has no privileges in an Network File System (NFS) mount even if root can mount. All other users are able to cd, ls, create files, etc.
    • What is the recommended frequency to Snapmirror the load-sharing root volumes?
      https://kb.netapp.com/on-prem/ontap/DP/SnapMirror/SnapMirror-KBs/What_is_the_recommended_frequency_to_Snapmirror_the_load_sharing_root_volumes
      There is no recommendation or best practice on the recommended frequency of the update, it will be the admin's choice on the rate of occurance. “You should manually update a load-sharing mirror (LSM) ...There is no recommendation or best practice on the recommended frequency of the update, it will be the admin's choice on the rate of occurance. “You should manually update a load-sharing mirror (LSM) relationship if you want changes on the root volume to be visible before the next scheduled update. For example, when a new volume is mounted on the root volume of the SVM, you should update the LSM relationship."
    • Error 400 CredentialAuthenticationFailed while adding KVM host
      https://kb.netapp.com/on-prem/ontap/ontap-select/Select-KBs/Error_400_CredentialAuthenticationFailed_while_adding_KVM_host
      Applies to NetApp ONTAP select Kernel-Based Virtual Machine (KVM) Issue Adding KVM host to deploy with custom user fails with: Error[400]: CredentialAuthenticationFailed - Credential authentication fa...Applies to NetApp ONTAP select Kernel-Based Virtual Machine (KVM) Issue Adding KVM host to deploy with custom user fails with: Error[400]: CredentialAuthenticationFailed - Credential authentication failed for 'KVM host name' with: InternalErr.
    • Error after upgrading SnapCreator
      https://kb.netapp.com/Legacy/Snap_Creator/Error_after_upgrading_SnapCreator
      Applies to SnapCreator Framework (SCF) 4.3.3P7 Issue SCF reports an error when running some actions: is unsafe (please remove it and retry your operation)
    • NFS requests originating from the root user fails with error:"Permission denied"
      https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/NFS_requests_originating_from_the_root_user_receive_NFS3ERR_ACCESS
      Applies to ONTAP 9 Issue root user fails to change permissions / change mode / change ownership. root user's attempt to access files/directories in a volume operations fails Examples: [root@host:/vol1...Applies to ONTAP 9 Issue root user fails to change permissions / change mode / change ownership. root user's attempt to access files/directories in a volume operations fails Examples: [root@host:/vol1] touch file touch: file: Permission denied Operation not permitted