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    • Vscan servers are connected but files do not get scanned due to on-access policy configuration
      https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/Vscan_servers_are_connected_but_files_do_not_get_scanned_due_to_on-access_policy_configuration
      Vscan server(s) are connected but file(s) do not get scanned due to on-access policy configuration
    • Attempts to modify on-access policy filter fail with "Error: command failed: Cannot modify a policy on an administrative Vserver"
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Attempts_to_modify_on_access_policy_filter_fail_with_Error_command_failed_Cannot_modify_a_policy_on_an_administrative_Vserver
      Applies to ONTAP 9 VSCAN Issue An attempt to modify a vscan on-access policy fails with the following error: Cluster1::> vserver vscan on-access-policy modify -vserver svm2 -policy-name default_CIFS -...Applies to ONTAP 9 VSCAN Issue An attempt to modify a vscan on-access policy fails with the following error: Cluster1::> vserver vscan on-access-policy modify -vserver svm2 -policy-name default_CIFS -filter "" Error: command failed: Cannot modify a policy on an administrative Vserver.
    • What would be the impact on the on-access and on-demand configuration if ONTAP is unable to communicate with the virus scan server
      https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/What_would_be_the_impact_on_the_on-access_and_on-demand_configuration_if_ONTAP_is_unable_to_communicate_with_the_virus_scan_server
      Applies to ONTAP 9 Vscan Answer All vscan tasks will fail With on-access configuration, subsequent file access behaviors are depending on scan-mandatory configuration. On-access scan: Check for viruse...Applies to ONTAP 9 Vscan Answer All vscan tasks will fail With on-access configuration, subsequent file access behaviors are depending on scan-mandatory configuration. On-access scan: Check for viruses when clients open, read, rename, or close files over CIFS On-demand scan: Check files for viruses immediately or on a schedule Additional Information Antivirus/Vscan setup and troubleshooting for ONTAP Users receive access denied when accessing files on CIFS share