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    • https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/How_to_collect_a_support_bundle_from_a_SolidFire_or_HCI_storage_cluster
      Applies to NetApp Element software NetApp SolidFire NetApp HCI Description There are different ways to collect support bundles from a NetApp SolidFire/NetApp HCI storage cluster
    • https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/How_to_upload_BlueXP_logs_Connector_and_Account_id_information
      Applies to NetApp BlueXP BlueXP Backup for Apps BlueXP Backup for VM's AutoSupport Description This article describes how to upload the full BlueXP Connector (AutoSupport) logs bundle to your NetApp S...Applies to NetApp BlueXP BlueXP Backup for Apps BlueXP Backup for VM's AutoSupport Description This article describes how to upload the full BlueXP Connector (AutoSupport) logs bundle to your NetApp Support Case or to the Autosupport portal and applies to all BlueXP product, including OnCommand, SnapCenter related apps, etc.
    • https://kb.netapp.com/on-prem/ontap/DM/System_Manager/SM-KBs/Is_there_option_to_edit_time_zone_and_date_format_in_System_Manager_UI
      Applies to ONTAP System Manager (OSM) Answer There is no option to set up a specific time zone in OSM How to update time zone information in ONTAP 9 Additional Information NetApp System Manager Produc...Applies to ONTAP System Manager (OSM) Answer There is no option to set up a specific time zone in OSM How to update time zone information in ONTAP 9 Additional Information NetApp System Manager Product Management is aware of this request.
    • https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/How_to_copy_the_BMC_log_pack
      Applies to AFF A900, AFF A700s, AFF A400, AFF A250, AFF C400, AFF C250 ASA A900, ASA A400, ASA A250, ASA C400, ASA C250 FAS9500, FAS8700, FAS8300, FAS500f ONTAP 9.7P13, 9.8P3, 9.9.1 or later Descripti...Applies to AFF A900, AFF A700s, AFF A400, AFF A250, AFF C400, AFF C250 ASA A900, ASA A400, ASA A250, ASA C400, ASA C250 FAS9500, FAS8700, FAS8300, FAS500f ONTAP 9.7P13, 9.8P3, 9.9.1 or later Description How to copy the BMC log pack from the BMC on various AFF, ASA and FAS systems to retrieve them for upload to a support case.
    • https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/How_to_collect_HCC_logs_for_troubleshooting
      Applies to NetApp Element Management Node (mNode) 11.3 and above NetApp Hybrid Cloud Control (HCC) Description For the the purposes of troubleshooting deployment or upgrade issues, you may need to col...Applies to NetApp Element Management Node (mNode) 11.3 and above NetApp Hybrid Cloud Control (HCC) Description For the the purposes of troubleshooting deployment or upgrade issues, you may need to collect logs from the Management Node that is running HCC.
    • https://kb.netapp.com/on-prem/ontap/Ontap_OS/OS-KBs/Is_it_possible_to_prevent_ONTAP_from_logging_certain_events_in_EMS
      EMS events are a record of occurrences in ONTAP and are by default logged in the Event Management System Log. It is not possible to exclude events from being recorded in EMS logs (event log show). To ...EMS events are a record of occurrences in ONTAP and are by default logged in the Event Management System Log. It is not possible to exclude events from being recorded in EMS logs (event log show). To stop a specific event from being shown in EMS, address the root cause of the event. Event filters can be created to collect only specific events for delivery to configured destinations such as a syslog server. Event forwarding to a Syslog server FAQ: Overview of Event Management System for ONTAP 9